Building Accessible Communities. Reducing Risk. Protecting Public Trust.

We help municipalities nationwide meet ADA obligations with defensible, data-driven strategies—avoiding costly DOJ consent decrees, safeguarding federal funding, and ensuring every resident has access.

Advancing Accessibility Through Data, Expertise, and Partnership

Since 2008, Precision Infrastructure Management (PIM) has partnered with public agencies to deliver barrier‑free access across the public right‑of‑way, parks, facilities, and digital services. We began as a sidewalk safety firm and evolved into a national provider of ADA Transition Planning, ADA Coordinator services, and pragmatic remediation strategies. Our work helps communities translate policy into measurable progress while stewarding public resources and strengthening public trust.

Accessibility is both a civil right and a hallmark of quality public service. When accessibility gaps persist, communities face real consequences—formal investigations, litigation, funding challenges, and public frustration. Across the country, DOJ consent decrees and settlement agreements have required cities to commit millions in long-term accessibility investments. New federal requirements for state and local websites and mobile apps underscore this priority: the U.S. Department of Justice’s 2024 final rule requires WCAG 2.1 AA conformance within two or three years of April 24, 2024, depending on jurisdiction size [1][2]. We help agencies plan ahead, build capacity, and demonstrate progress with clarity and confidence.

The PIM Difference

  • Evidence‑Based Planning: Field data, policy reviews, and GIS analysis organized into clear priorities—so leaders can plan, budget, and report with confidence.
  • Integrated Services: Assessments, program reviews, digital accessibility, grievance systems, and remediation planning—coordinated under one partner.
  • National Insight, Local Fit: Certified ADA Coordinators, GIS analysts, and field specialists tailor solutions to local infrastructure, policies, and capacity.
  • Continuity Through Change: Structures and documentation that preserve momentum during staffing transitions and leadership changes.
  • Transparent, Scalable Methods: Clear scope and cost options that support communities at every stage—from first steps to mature programs.

High Performance ADA Operations

  • Our approach emphasizes clarity, accountability, and sustained improvement—aligning legal obligations with practical steps that deliver visible results.
  • Field‑collected, geolocated data across right‑of‑way, parks, and facilities—organized for action, budgeting, public dashboards, and open records requests.
  • Accommodation and grievance procedures aligned with federal guidance—promoting consistent, timely service to residents and defensible documentation. Addressing complaints proactively also reduces reputational and political fallout, which can escalate when residents or advocacy groups feel ignored.
  • Digital accessibility assessments that align websites and documents with current standards and the DOJ’s 2024 Title II web rule timelines [1][2].
  • ADA Transition Plans that establish priorities, costs, and timelines—built to be updated and referenced over time.
  • Training and engagement that foster internal ownership and constructive dialogue with the community.