Our Services
PIM provides powerful, effective accessibility services for many applications.
We deliver living ADA Transition Plans grounded in field data, GIS analysis, and program and policy review. Plans are practical to administer, straightforward to explain, and designed to evolve as assets and budgets change.
Scoping Options
- Field Data Collection: Trained technicians collect detailed, geolocated barrier data across right‑of‑way, parks, and facilities. Emphasis on alternative maintenance approaches can substantially reduce costs relative to full replacement.
- Programs & Services Review: Coordinators evaluate policies, programs, and operations, aligning processes with accessibility best practices and federal guidance.
- Website Accessibility Audit: Reviews against current WCAG/ADA standards with recommendations for content, documents, and workflows—aligned to the DOJ’s 2024 Title II rule [1][2].
- Data Analysis & Prioritization: GIS‑based tools rank improvements by impact, feasibility, visibility, and funding considerations—supporting capital planning and grant applications.
- Grievance Procedure Development: Clear, consistent processes for accommodations and complaints that are easy to communicate and administer.
- Living ADA Transition Plan: An accessible, undateable plan that establishes priorities, schedules, and budget considerations over time.
The PIM Advantage
- Scalable Support: Flexible scope for communities of different sizes and capacities.
- Built for Longevity: Structures that remain effective through staffing changes and election cycles.
- Clear Costing: Transparent scope and pricing tailored to the essentials of compliance and service delivery.
- Community Partnership: Engagement methods that encourage participation and constructive feedback.
- Platform Integration: Alignment with ArcGIS, Cityworks, BlueDAG, and existing systems.
- Specialized Expertise: National knowledge applied to local context and goals.
Every public agency must designate an ADA Coordinator. Assigning this responsibility to already‑stretched staff often leads to inconsistent outcomes and lost momentum. PIM provides certified ADA Coordinators who lead programs with consistency and expertise—supporting timely grievance management, clear documentation, and sustained progress at a predictable cost.
What We Provide
- Grievance and Accommodation Management handled with clarity, timeliness, and documentation.
- Policy and Digital Accessibility Reviews to align policies, websites, and documents with current standards.
- Accessibility Services Coordination, including ASL interpretation, alternate formats, and public‑meeting accommodations.
- Agency and Advocacy Liaison to support constructive dialogue and shared understanding.
- Staff Training and Community Engagement that build capacity and momentum.
The PIM Advantage
- Immediate Capability: Experienced professionals who can step in and lead from day one.
- Continuity and Stability: Programs maintain progress through staffing or leadership transitions.
- Efficient Stewardship: Often a fraction of the cost of a full‑time hire while providing access to a broader team of subject‑matter experts.
- Public Confidence: Clear points of contact and dependable follow‑through.
Our flowline remediation service addresses surface ponding at sidewalks, curb ramps, and intersections efficiently and cost‑effectively. By restoring conveyance without full replacement, communities can improve safety, extend asset life, and reduce disruptions to the public.
Industries We Serve
- Our approach emphasizes clarity, accountability, and sustained improvement—aligning legal obligations with practical steps that deliver visible results.
- Field‑collected, geolocated data across right‑of‑way, parks, and facilities—organized for action, budgeting, public dashboards, and open records requests.
- Accommodation and grievance procedures aligned with federal guidance—promoting consistent, timely service to residents and defensible documentation. Addressing complaints proactively also reduces reputational and political fallout, which can escalate when residents or advocacy groups feel ignored.
- Digital accessibility assessments that align websites and documents with current standards and the DOJ’s 2024 Title II web rule timelines [1][2].
- ADA Transition Plans that establish priorities, costs, and timelines—built to be updated and referenced over time.
- Training and engagement that foster internal ownership and constructive dialogue with the community.
Our Star Team
Since 2008, Precision Infrastructure Management (PIM) has partnered with public agencies to deliver barrier‑free access across the public right‑of‑way, parks, facilities, and digital services. We began as a sidewalk safety firm and evolved into a national provider of ADA Transition Planning, ADA Coordinator services, and pragmatic remediation strategies. Our work helps communities translate policy into measurable progress while stewarding public resources and strengthening public trust.